CustomerSync

Harmonize your customer data for overall efficiency
Featured case study

Accelerating Sales & Service Efficiency through Unified CRM Excellence

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Multiple data sources
Integrate enterprise wide structured and unstructured data across upstream and downstream applications to create & maintain a golden record.
Source matching engine
The sophisticated source matching engine ensures attribute-value configuration is maintained.
Highly configurable
The logic for data matching can be configured based on rules, allowing for organizations to customize rules based on their requirements.
Integration Support
The solution supports file-based integration and API integration, ensuring your application ecosystem can be fully integrated for a 360deg view of customer.
Real-time sync
The solution has the ability to stream customer updates for updating downstream applications, ensuring a real-time or close to real-time sync of customer records across various applications.
Audit trail
Full information on all versions of customer copies and history of all interim copies created & routed through approval processes are archived.
Customer Benefits
360-degree view of customer
Attain a comprehensive view of your customers, empowering your business with holistic insights for personalized engagement & strategic decision-making.
Enhanced customer experience
Targeted and personalized engagement to elevate customer satisfaction, fostering loyalty and lasting relationships.
Data governance
Enhanced regulatory adherence & compliance by reporting using accurate data, ensuring a higher standard of governance & risk management for your business
Single Source of Truth for Customer Data
A single source of truth is established for the customer data at the source, CRM, that propagates within the system, ensuring accuracy & consistency across the entire enterprise.
Customer Success Highlights
Our Expertise
AI Agents
Reimagine the application of organizational knowledge through AI agents to significantly transform business operations.
Intelligent Automation
Leverage AI-assisted intelligent automation in business processes to substantially enhance efficiency, precision, and agility.
Predictive Analytics
Harness predictive insights from your enterprise data to substantially refine your decision-making frameworks.
Agentic AI
Revolutionize your business operations through Agentic AI that can reason and perform complex, multistep workflows.
Data Engineering
Helping enterprises create robust data infrastructure that fosters innovation and long-term value creation.
Enterprise Applications
We harness the power of AI to maximize the value of your investments in Enterprise application platforms such as Salesforce and Microsoft Dynamics.
Product Engineering
Build cutting-edge innovative software products & applications to enhance your customer experiences, boost engagement, and optimize operations for enduring, substantial gains.
Cloud Applications
Achieve high scalability and efficiency by leveraging our expertise in creating bespoke cloud solutions tailored to meet the unique needs of businesses.

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